Contact Us
We’re Here to Help – Any Time, Any Day
At Stay Casino, we know that a great gaming experience doesn’t stop when a question pops up. Whether you need a hand with your account, have a query about a bonus, or simply want to share some feedback, our support team is always ready to assist you – 24 hours a day, 7 days a week.
Live Chat – The Fastest Way to Reach Us
For instant assistance, our Live Chat is the quickest and most convenient option. Simply click the chat icon in the bottom corner of your screen, and one of our friendly support agents will be with you in moments. No waiting on hold, no lengthy email threads – just fast, helpful answers when you need them most.
Email Support
Prefer to write to us? Send your enquiry to our dedicated support address and we’ll get back to you promptly. Whether it’s a detailed account question or a technical issue that needs investigation, our team will provide a thorough and thoughtful response.
For matters related to responsible gambling, privacy, or legal enquiries, please use:
Frequently Asked Questions
Before reaching out, it’s worth checking our comprehensive FAQ section – you may find the answer you’re looking for right there. We’ve covered everything from deposit and withdrawal queries to bonus terms and account verification.
Responsible Gambling Support
Your wellbeing matters to us. If you or someone you know needs support with gambling-related concerns, we encourage you to reach out to our responsible gambling team or contact independent support services available to Australian players, including the National Gambling Helpline – 1800 858 858 (Gambling Help Online – free, confidential, available 24/7)
Feedback & Suggestions
We’re always looking to improve. If you have ideas on how we can make Stay Casino even better, we’d genuinely love to hear from you. Your feedback shapes the way we grow.
No matter the reason you’re reaching out – we’re here, we’re listening, and we’re committed to making your experience at Stay Casino as smooth and enjoyable as possible.